Privacy Policy
Updated: 10/11/2024
1. Introduction
At Private Easy Mobile DNA Testing Solutions (“we,” “us,” or “our”), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including legal DNA testing, mobile DNA testing, and any related services. By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us, such as:
Identification Information: Full name, address, phone number, email address, and government-issued ID.
Health Information: Genetic data, DNA samples, and other relevant biological information required for DNA testing.
Payment Information: Credit card or banking details for processing payments.
Other Information: Communications or inquiries sent to us via email, phone, or through our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
DNA Testing Services: To process and conduct DNA tests, including legal DNA tests that are admissible in court.
Service Improvements: To enhance the quality of our services and user experience.
Compliance: To comply with legal obligations, court orders, and regulatory requirements.
Billing and Payments: To process payments and manage financial transactions.
Communication: To respond to your inquiries, send test results, and provide updates about our services.
4. Text Message and Email Communication Policy
4.1 Text Message Communication
By providing us with your mobile phone number, you consent to receive text messages from Private Easy Mobile DNA Testing Solutions. These messages may include, but are not limited to, updates on DNA test processing, appointment confirmations, billing information, and other important service-related notifications.
Opting In: When you provide your mobile number during the registration or consultation process, you will be automatically enrolled in our text messaging service.
Opting Out: You can opt-out of receiving text messages at any time by replying "STOP" to any message you receive from us. However, opting out may affect our ability to provide you with timely service updates.
Message Frequency: The frequency of text messages will vary based on your interaction with our services, but we will not send more messages than necessary to keep you informed.
Message and Data Rates: Standard message and data rates may apply, depending on your carrier and mobile plan.
4.2 Email Communication
By providing your email address, you consent to receive emails from Private Easy Mobile DNA Testing Solutions. These emails may include, but are not limited to, test result notifications, service updates, billing invoices, promotional materials, and other important communications related to our services.
Opting In: When you provide your email address, you agree to receive both service-related and promotional emails from us.
Opting Out: You may unsubscribe from promotional emails at any time by clicking the "unsubscribe" link included in the footer of our emails. However, you cannot opt-out of receiving essential service-related emails, such as test results, appointment reminders, or legal notifications.
Email Security: We take steps to ensure the security of any personal data shared via email. However, we advise caution when sharing sensitive information over email, as no transmission method is completely secure.
5. Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
Service Providers: With third-party laboratories, contractors, and service providers who assist us in delivering DNA testing services.
Legal Requirements: When required by law, court orders, or regulatory requests to disclose information.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business.
6. Data Protection and Security
We implement appropriate technical and organizational measures to ensure your personal information is secure. This includes encrypted storage of genetic data and secure transfer protocols. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory requirements. DNA samples and genetic information will be securely destroyed once testing is complete and results are delivered unless otherwise required by law.
8. Your Rights
You have the right to:
Access and Update Information: Request access to or correction of your personal data.
Withdraw Consent: Revoke your consent for certain uses of your data, subject to legal obligations.
Delete Data: Request the deletion of your personal information, subject to regulatory requirements.
Data Portability: Receive a copy of your genetic data in a commonly used format.
To exercise your rights, contact us at help@pemobilednatesting.com
9. Cookies and Online Tracking
We may use cookies and similar technologies to enhance your experience on our website. These technologies help us analyze traffic, remember preferences, and improve services. You can control cookie settings through your browser.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us immediately.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our privacy practices.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Private Easy Mobile DNA Testing Solutions
2719 Hollywood Blvd L-305 Hollywood, FL 33020
help@pemobilednatesting.com
305-615-5296